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Posted: Tuesday, February 6, 2018 10:17 AM

**Job ID: 239219**
**Call Center Specialist (BU) / St Mary's of MI-Riverfront / Patient Access Admitting 001 / FT Days / 80 hours biweekly**
**Saginaw, Michigan**
**Additional Job Information**
**Title:** Call Center Specialist (BU)
**City, State:** Saginaw,MI
**Location:** St Mary's of MI-Riverfront
**Department:** Patient Access Admitting 001
**Additional Job Details:** FT Days / 80 hours biweekly
This is a union position.
**Marketing Statement**
Based in Saginaw, St. Mary s of Michigan is a regional health system offering high quality care in cardiovascular, neurosciences, orthopedics, emergency and trauma, cancer, bariatrics, imaging diagnostics, and primary care. A part of Ascension since 1999, we offer 268 beds and over 20 specialty centers to provide access and care for people from over 70 counties.
**Job Description**
**Job Summary:**
The Call Center Specialist (BU) communicates with patients and staff to accurately schedule patients for prescribed procedures.
+ Gathers necessary demographic and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
+ Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
+ Assists with coordination of activities related to insurance pre-certification/authorization.
+ Provides counseling to patient or patient's representative regarding pre-service requirements and instructions.
+ High School diploma or equivalent required.
**Work Experience:**
+ **None required.**
**How To Apply**
To apply online click on the \"Apply Now\" button.
For questions or assistance with completing the online application, please contact Ascension candidate care at 855-###-####.
**Equal Employment Opportunity**
SMOM/SJHS provide Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, amnesty, any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. SMOM/SJHS complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
Associated topics: agente de servicio al cliente, associate, call center, call center representative, clerk, csr, intern, representante de servicio al cliente, telephone service representative, tsr


• Location: Saginaw

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